The 5Ps of Service Excellence: A Practical Roadmap for Albanian and Western Balkan Service Providers
By Professor Alaa Garad Tirana Times, April 07, 2026 – In my earlier article for Tirana Times, I described Albania as a country that moves from being visited to being remembered. Having since deepened my engagement with the Albanian health tourism and hospitality ecosystem, and having had the privilege of …
Deputy Speaker Spahiu visits Arbëresh community in Italy
TIRANA, April 7 – Deputy Speaker of the Albanian Parliament Klodiana Spahiu visited Italy, stopping in Hora e Arbëreshëvet, a key center of the Arbëresh community and Albanian cultural heritage. During her visit, Spahiu met with the town mayor, Rosario Petta. They discussed ways to strengthen institutional cooperation and preserve …
Tourism in Gjirokastër shows positive trend but service improvements needed
TIRANA, April 7 – Tourism in Gjirokastër is showing strong growth this season, with increased interest from domestic and international visitors. Tour operators report satisfactory bookings and expect visitor numbers to rise further in the summer months. Despite this growth, several challenges persist that require urgent attention. One major concern …
New road to Ksamil nearing completion ahead of summer season
TIRANA, April 7 – Ksamil, a top tourist destination in southern Albania, is preparing for the summer season with improved access and infrastructure. Visitor numbers have risen in recent years, prompting upgrades to support tourism. The new road connects Ksamil to the Pulëbardha beach junction. It features panoramic sidewalks and …
Austria ranks fifth-largest investor in Albania in 2025
Austria ranked as the fifth-largest investor in Albania in 2025. Austrian investments reached €146 million, up 22.7% from 2024, according to the Bank of Albania. Austrian capital flows target key sectors. They focus on insurance, energy, and hospitality services. Businesses see strong growth potential in these areas. Austria’s total investments …
From Emigration to Agritourism: Reçi Urges Return to Albania
Esat Reçi spent years working in Greece. Then, he returned to his hometown in Kurbin. Before, he worked in construction. Now, he invests in agritourism. He turned his grandparents’ house into a guesthouse. Today, it attracts both local and foreign visitors. “Lahuta e Vjetër” sits among green hills. Moreover, it …
Driloni: A Peaceful Oasis That Attracts Tourists
Driloni Natural Park lies just 6 km from Pogradec. It ranks among Albania’s most beautiful tourist spots. Recent investments transformed the park into an eco-tourism hub. They also increased its appeal for visitors from Korçë. The infrastructure now includes about 4,000 meters of walking paths. In addition, the park area …
Kosova’s PM Kurti sees no progress on presidential deal after Democratic League talks
TIRANA, April 7 – Prime Minister Albin Kurti of Kosova said after a two-hour meeting with Democratic League of Kosova leader Lumir Abdixhiku that the discussions produced no new developments. Kurti remained optimistic that talks could eventually lead to an agreement but stressed that today’s meeting did not yield results. …
Vaçe Zela, Albania’s queen of song
TIRANA, April 7 – Today marks the birthday of Vaçe Zela, one of Albania’s most beloved musical icons. Her powerful and emotive voice shaped the country’s musical identity and continues to inspire generations. Born in Lushnjë in 1939, Zela rose to national fame through her performances on RTSH and as …
Justice Minister Gogu meets students in Elbasan: European integration guides daily justice
TIRANA, April 7 – Justice Minister Toni Gogu met students in Elbasan to discuss European Union integration and judicial reform. Gogu emphasized on social media that “Europe is not just a political destination. It is a daily standard of operation.” He highlighted concrete results from judicial reform, including new institutions, …
The Tirana Chamber of Commerce and Industry and eight business associations have condemned violence and property damage during recent protests in the capital. They have urged authorities to take concrete measures to protect public order and safety. In a joint statement, the organizations expressed concern over attacks on public institutions, …
Egnatia began its historic UEFA Conference League campaign with a 1-1 draw against Danish side Midtjylland at Elbasan Arena on Thursday. Gruda scored for the Albanian side, which claimed its first point in the competition’s league phase. Egnatia took the lead in the 26th minute when Gruda headed home a …
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Masked protesters continued to clash with police in Tirana on Thursday. They damaged public spaces and private businesses as unrest spread across the capital. After vandalizing businesses on Elbasan Street, masked youths set a kiosk ablaze on Dëshmorët e Kombit Boulevard. Flames engulfed the structure and sent thick smoke into …
President Bajram Begaj has called on citizens and all parties involved in the recent protests to reject violence and prioritize dialogue. He stressed that Albania needs calm, responsibility and cooperation. In a message to the public, Begaj said he had followed both the protesters’ demands and the acts of violence …
The OSCE Presence in Albania has welcomed President Bajram Begaj’s call for calm and inclusive dialogue amid the recent unrest. It has also offered to help facilitate talks if the parties request its support. In a statement, the Organization for Security and Co-operation in Europe (OSCE) joined the President’s appeal …
The EU Delegation in Tirana issued a statement on Thursday regarding the student protests, condemning the escalation of violence and damage to property. In its statement, the delegation called on protesters to refrain from violence. According to the EU, constructive dialogue among all parties is the only way forward to …
Education Minister Mirela Kumbaro has responded following three days of protests by university and high school students, calling on parents, teachers, and the wider community to work together to ensure the safety of young people and prevent the situation from escalating. In a message addressed to parents, pupils, and university …
The Tirana Chamber of Commerce and Industry has reacted to acts of violence and damage to public and private property during protests in the capital, condemning attacks on institutions, banks, shopping centers, and business premises. In its statement, the Chamber emphasized that peaceful protest is a fundamental right in a …
Student protests continue to escalate in the capital. In the former Blloku area, private businesses have begun taking protective measures, installing security shutters and reinforcing their commercial premises. These security measures follow incidents reported in recent hours, during which some young protesters attacked and damaged private property, as well as …