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The 5Ps of Service Excellence: A Practical Roadmap for Albanian and Western Balkan Service Providers

By Professor Alaa Garad Tirana Times, April 07, 2026 – In my earlier article for Tirana Times, I described Albania as a country that moves from being visited to being remembered. Having since deepened my engagement with the Albanian health tourism and hospitality ecosystem, and having had the privilege of …

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Deputy Speaker Spahiu visits Arbëresh community in Italy

TIRANA, April 7 – Deputy Speaker of the Albanian Parliament Klodiana Spahiu visited Italy, stopping in Hora e Arbëreshëvet, a key center of the Arbëresh community and Albanian cultural heritage. During her visit, Spahiu met with the town mayor, Rosario Petta. They discussed ways to strengthen institutional cooperation and preserve …

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Tourism in Gjirokastër shows positive trend but service improvements needed

TIRANA, April 7 – Tourism in Gjirokastër is showing strong growth this season, with increased interest from domestic and international visitors. Tour operators report satisfactory bookings and expect visitor numbers to rise further in the summer months. Despite this growth, several challenges persist that require urgent attention. One major concern …

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New road to Ksamil nearing completion ahead of summer season

TIRANA, April 7 – Ksamil, a top tourist destination in southern Albania, is preparing for the summer season with improved access and infrastructure. Visitor numbers have risen in recent years, prompting upgrades to support tourism. The new road connects Ksamil to the Pulëbardha beach junction. It features panoramic sidewalks and …

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Austria ranks fifth-largest investor in Albania in 2025

Austria ranked as the fifth-largest investor in Albania in 2025. Austrian investments reached €146 million, up 22.7% from 2024, according to the Bank of Albania. Austrian capital flows target key sectors. They focus on insurance, energy, and hospitality services. Businesses see strong growth potential in these areas. Austria’s total investments …

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From Emigration to Agritourism: Reçi Urges Return to Albania

Esat Reçi spent years working in Greece. Then, he returned to his hometown in Kurbin. Before, he worked in construction. Now, he invests in agritourism. He turned his grandparents’ house into a guesthouse. Today, it attracts both local and foreign visitors. “Lahuta e Vjetër” sits among green hills. Moreover, it …

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Driloni: A Peaceful Oasis That Attracts Tourists

Driloni Natural Park lies just 6 km from Pogradec. It ranks among Albania’s most beautiful tourist spots. Recent investments transformed the park into an eco-tourism hub. They also increased its appeal for visitors from Korçë. The infrastructure now includes about 4,000 meters of walking paths. In addition, the park area …

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Kosova’s PM Kurti sees no progress on presidential deal after Democratic League talks

TIRANA, April 7 – Prime Minister Albin Kurti of Kosova said after a two-hour meeting with Democratic League of Kosova leader Lumir Abdixhiku that the discussions produced no new developments. Kurti remained optimistic that talks could eventually lead to an agreement but stressed that today’s meeting did not yield results. …

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Vaçe Zela, Albania’s queen of song

TIRANA, April 7 – Today marks the birthday of Vaçe Zela, one of Albania’s most beloved musical icons. Her powerful and emotive voice shaped the country’s musical identity and continues to inspire generations. Born in Lushnjë in 1939, Zela rose to national fame through her performances on RTSH and as …

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Justice Minister Gogu meets students in Elbasan: European integration guides daily justice

TIRANA, April 7 – Justice Minister Toni Gogu met students in Elbasan to discuss European Union integration and judicial reform. Gogu emphasized on social media that “Europe is not just a political destination. It is a daily standard of operation.” He highlighted concrete results from judicial reform, including new institutions, …

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Instagram Takedowns and AI Deepfakes Target Albania’s ‘Flamingo’ Protesters

Far from isolated incidents, experts say the targeting of social media accounts linked to anti-government protesters in Albania is part of a ‘coordinated pattern’ of censorship. Original post Here

News
Foreign trade: €223 million in exports in August, imports also increase

Exports continued to remain in positive territory in August 2026, but at a significantly slower pace than in previous months. The latest data from INSTAT show that sales of Albanian goods abroad reached ALL 20.5 billion, an increase of 1.6% compared with August last year. Albania’s foreign trade saw an …

News
110th protest in Tirana, demonstrators march towards the Prime Minister’s Office

Protesters gathered this Thursday in Skanderbeg Square in Tirana and began marching towards the Prime Minister’s Office as part of the latest protest against the government. This marks the 110th protest held so far, with demonstrators opposing the government and its policies. Organizers have announced that the protests will continue …

News
High prices reduce consumption, citizens say: Pensions go towards medicines and food

High prices for basic goods are reducing consumer spending. Although these are essential food items, citizens say they are buying less and are even avoiding fruits or vegetables that are too expensive. “They are very expensive. We can’t afford them. There is high unemployment, and we are barely managing. How …

News
It’s not just the verdict that is unjust

By Daniel Serwer Tirana Times, September 17, 2026 – The Kosovo Specialist Chambers’ has convicted former President Hashim Thaci and three other Kosovo Liberation Army leaders of war crimes but acquitted them of crimes against humanity. The sentence for Thaci is 25 years. This is happening while Aleksandar Vucic is resigning from …

News
How a Sanctioned Russian Oligarch’s Business Interests Reached Albanian Public Contracts

Millions of euros flowed to companies linked to Strabag while Oleg Deripaska remained a major shareholder, exposing gaps in Albania’s ability to identify who ultimately benefits from public money Tirana Times, September 17, 2026 – For years, Russian oligarch Oleg Deripaska’s economic interests in Albania were largely invisible. They did …

News
Taulant Xhaka Backs Former KLA Leaders: Always With You

The Hague verdict against former Kosovo Liberation Army (KLA) leaders has drawn reactions from the sports world. Former Albania national team footballer Taulant Xhaka has publicly expressed his support for Hashim Thaçi, Kadri Veseli, Rexhep Selimi and Jakup Krasniqi. Xhaka posted a poster on Instagram featuring the four former KLA …

News
Endrit Thaçi Backs OVL-KLA Protest

Endrit Thaçi, son of former Kosovo President Hashim Thaçi, has voiced support for a protest organized by the War Veterans’ Organization of the Kosovo Liberation Army (OVL-KLA). He shared the organization’s call for a “Protest in Defense of the KLA.” Meanwhile, the protest will take place on Friday at 12:00 …

News
Albanian public broadcaster begins transformation process with European Broadcasting Union support

RTSH has officially begun implementing its 2026–2030 transformation and restructuring process. The Task Force established to lead and coordinate the process held its first meeting today. The European Broadcasting Union organized the meeting as a workshop focused on RTSH’s Transformation Strategy and its implementation. Radka Betcheva, the European Broadcasting Union’s …

News
Judge Smith Launches Procedures for Victim Reparations Following KLA Leaders’ Convictions

Charles L. Smith, the presiding judge of the Trial Panel, has issued a decision launching procedures for reparations to victims in the case against Hashim Thaçi, Jakup Krasniqi, Rexhep Selimi and Kadri Veseli. The Trial Panel issued the decision on September 16 and published it today. It decided to initiate …

News

Instagram Takedowns and AI Deepfakes Target Albania’s ‘Flamingo’ Protesters

Far from isolated incidents, experts say the targeting of social media accounts linked to anti-government protesters in Albania is part of a ‘coordinated pattern’ of censorship. Original post Here

News

Foreign trade: €223 million in exports in August, imports also increase

Exports continued to remain in positive territory in August 2026, but at a significantly slower pace than in previous months. The latest data from INSTAT show that sales of Albanian goods abroad reached ALL 20.5 billion, an increase of 1.6% compared with August last year. Albania’s foreign trade saw an …

News

110th protest in Tirana, demonstrators march towards the Prime Minister’s Office

Protesters gathered this Thursday in Skanderbeg Square in Tirana and began marching towards the Prime Minister’s Office as part of the latest protest against the government. This marks the 110th protest held so far, with demonstrators opposing the government and its policies. Organizers have announced that the protests will continue …

News

High prices reduce consumption, citizens say: Pensions go towards medicines and food

High prices for basic goods are reducing consumer spending. Although these are essential food items, citizens say they are buying less and are even avoiding fruits or vegetables that are too expensive. “They are very expensive. We can’t afford them. There is high unemployment, and we are barely managing. How …

News

It’s not just the verdict that is unjust

By Daniel Serwer Tirana Times, September 17, 2026 – The Kosovo Specialist Chambers’ has convicted former President Hashim Thaci and three other Kosovo Liberation Army leaders of war crimes but acquitted them of crimes against humanity. The sentence for Thaci is 25 years. This is happening while Aleksandar Vucic is resigning from …

News

How a Sanctioned Russian Oligarch’s Business Interests Reached Albanian Public Contracts

Millions of euros flowed to companies linked to Strabag while Oleg Deripaska remained a major shareholder, exposing gaps in Albania’s ability to identify who ultimately benefits from public money Tirana Times, September 17, 2026 – For years, Russian oligarch Oleg Deripaska’s economic interests in Albania were largely invisible. They did …

News

Taulant Xhaka Backs Former KLA Leaders: Always With You

The Hague verdict against former Kosovo Liberation Army (KLA) leaders has drawn reactions from the sports world. Former Albania national team footballer Taulant Xhaka has publicly expressed his support for Hashim Thaçi, Kadri Veseli, Rexhep Selimi and Jakup Krasniqi. Xhaka posted a poster on Instagram featuring the four former KLA …

News

Endrit Thaçi Backs OVL-KLA Protest

Endrit Thaçi, son of former Kosovo President Hashim Thaçi, has voiced support for a protest organized by the War Veterans’ Organization of the Kosovo Liberation Army (OVL-KLA). He shared the organization’s call for a “Protest in Defense of the KLA.” Meanwhile, the protest will take place on Friday at 12:00 …

News

Albanian public broadcaster begins transformation process with European Broadcasting Union support

RTSH has officially begun implementing its 2026–2030 transformation and restructuring process. The Task Force established to lead and coordinate the process held its first meeting today. The European Broadcasting Union organized the meeting as a workshop focused on RTSH’s Transformation Strategy and its implementation. Radka Betcheva, the European Broadcasting Union’s …

News

Judge Smith Launches Procedures for Victim Reparations Following KLA Leaders’ Convictions

Charles L. Smith, the presiding judge of the Trial Panel, has issued a decision launching procedures for reparations to victims in the case against Hashim Thaçi, Jakup Krasniqi, Rexhep Selimi and Kadri Veseli. The Trial Panel issued the decision on September 16 and published it today. It decided to initiate …